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We will be joined by a world class lineup of speakers who will share their expertise and knowledge in a day of learning and development. An invaluable source of insights and inspiration.

Mark Bilson

Founder of ClientRM

Mark is an independent technology consultant that has spent over 20 years advising professional Service firms and Corporate Legal departments on how to use technology to improve their client relationships. Mark helped set up InterAction London and Sydney in 2005 and 2008 before joining Intapp in NYC in 2012 to lead their Integration and Client Development Practice. After returning to London in 2019 Mark spent 2 years working with Fortune 500 companies (HSBC, Novartis, Shell) helping them benchmark Professional Service spend and use data to evaluate and select the best lawyers, accountants and external experts.

Jeremy Ford

Head of Marketing, Europe,

Jeremy heads the European Marketing team of law firm Skadden. He has extensive experience in leading BD & Marketing teams across Europe and the US and client experience with public/private companies and financial sponsors. He sits on the Advisory Board of Fifth Day, encouraging professional staff to take on skills-based pro bono.

Leor Franks

Business Development and Marketing Director, Kingsley Napley

Leor leads Business Development & Marketing and Knowledge & Information at board level at Kingsley Napley. He has spent over 20 years in professional services at Deloitte, EY, and FTI. Leor sits on the board of the Queen Mary Business School, is Chair of the Managing Partners’ Forum Marketing Group and the Metropolitan Police Cannons Ward Panel.

Stephanie Henson

Founder and Managing Director, Techtimeout

With a deep understanding of technology and its impact, Stephanie is dedicated to combating digital burnout and promoting digital well-being. She uses her background specialising in web, software, and digital transformation, to promote and foster healthy and sustainable approaches to technology use, enhancing collaboration, productivity, and overall health and well-being in organisations across the UK and beyond. 

 Stephanie’s passion lies in creating a positive and balanced relationship between individuals, organisations, and technology to create thriving work environments.

Vlatka Ariaana Hlupic

CEO, Management Shift Solutions,  Hult International Business School

Vlatka has been voted as one of the world’s most Influential HR Thinkers by HR Magazine, with over 25 years of experience in international advisory, consulting and academic work. Vlatka is an international award-winning thought leader on leadership, an activist for humanising management and an author of ground-breaking books.

David Johnson

Director of Client Services, Lamp House Strategy

David is the Director of Client Services at Lamp House Strategy. He is an experienced research analyst. He has spent the last 10 years developing and delivering strategic insights that enable law firm leadership and marketing teams to better understand their clients, market positioning, and talent propositions.

Caroline Rhys Jones

Chief Business Development and Client Officer at Stephenson Harwood LLP

Caroline Rhys Jones leads the international Business Development and Marketing function at Stephenson Harwood and is responsible for driving the firm’s client strategy. She is a member of both the firm’s central management board and global leadership team. Caroline has extensive experience in business development, client relationship management and marketing and is a qualified sales and client engagement coach.

Francesca Lagerberg

CEO of Baker Tilly International

Francesca Lagerberg is the CEO of Baker Tilly International, a top 10 global accounting network which has over 40,000 people in more than 140 territories. She is a respected thought leader who is passionate about driving innovation and transformation in the accounting industry.

Andy Lopata

Professional Relationship

Andy has been a specialist in professional relationships and networking for over 20 years. He has been called ‘one of Europe’s leading business networking strategists’ and ‘a true master of networking’ by leading publications. An experienced international speaker and podcast host, Andy is also the author of five books and is currently writing The Financial Times Guide to Mentoring.

Francis Mainoo

Head of International Growth Strategy, Moore Kingston Smith

An international sales leader and executive performance coach with over 25+ years’ experience. Francis exceeds targets, leads high-performing teams, and drives innovation within the firms he’s held positions at, including EY, Grant Thornton and Merrill Lynch.

Julie McConnell

Associate Director Business Development, White & Case LLP

Julie is a key driving force behind White & Case’s global strategic business development initiatives, coordinating efforts across practices and sectors from her locations in London and Edinburgh. With her background as a projects and construction lawyer, she has accumulated years of legal and BD experience at leading firms in Australia and the UK.   Alongside the firm’s learning and development team, Julie spearheads the global associate BD training program, putting her passion for coaching and training into practice.

Tim Prizeman

Director, Reputation Builders PR

Tim Prizeman is the author of The Thought Leadership Manual. He has four national awards for thought leadership campaigns, and has been involved in such projects since before the term was used. Tim is a director with Reputation Builders PR, and has been advising professional firms for 30 years.

John Rastrick

Founder & CEO, Flotilla

John is the founder and CEO of Flotilla – a B Corp company – that supports Business Leaders to take wise, data led, impactful Climate Action. John is also a Non Executive Director at JMG Group and Vida Healthcare Group.

John’s principal career for 20 years, was as a Private Equity Professional, including being a UK Sector Head & Regional Head and Investment Committee, Valuations Committee and Advisory Board Member. He was an equity partner at Phoenix Equity Partners and NorthEdge Capital; and an Investment Director at 3i plc.

John has been a Chair & NED on a variety of Company Boards and has also worked as a corporate lawyer at 2 international law firms.

Sally Saadeh

Marketing Director, Capital
Markets & Value and Risk
Advisory, JLL

Chartered Marketer with 20+ years’ experience across professional services. Prior to JLL, Sally was Marketing and Communication Director – Europe for Oxford Properties, working on branding and leasing campaigns for assets like The Leadenhall Building. She was also Head of UK Marketing at DTZ (now Cushman & Wakefield) and is passionate about the built environment.

Moira Slape

Chief People Officer , Travers Smith

Moira is the Chief People Officer of Travers Smith and sits on the Partnership Board. She has a deep interest in employee engagement, health & wellbeing, talent management and coaching. Moira has extensive global HR and L&D expertise and supports partners and other senior leaders in achieving their business goals.

Ben Sutton

Associate Director, Grant Thornton International

Ben’s focus is on enabling firms to grow their business through the experience they deliver. He leads teams developing marketing and business development strategies that drive profitable client relationships.

In his current role, Ben has shaped a new centre of excellence for international business development. The team supports Grant Thornton’s network across 140 markets to enhance the way they go to market throughout the journey from prospect to key client.

He previously led client experience and account programmes for Grant Thornton in the UK and internationally. Ben has worked in B2B marketing and BD for over 20 years, in industries ranging from software to investment banking.

Kim Tasso

Founder and Principal

Kim has worked within and for large and small professional service firms (legal, accountancy, property and consultancy) on strategy and M&BD projects for many years. A significant element of her consultancy is in assessing training and development needs for both M&BD professionals and the fee-earners they support and then designing and delivering effective training interventions. Kim is dual qualified in marketing/management and in psychology/coaching/counselling. She has written numerous books on topics as diverse as business development for lawyers, growth strategies for property practices, social media marketing, and essential soft skills for lawyers.

Alain Thys

Founder, Alain Thys & Co.

Alain has made a career in helping leaders of large and complex organisations drive profit through customer-centricity. His experience includes working with dozens of renowned clients such as Grant Thornton International, Lexus, Deloitte, Vodafone, Generali, Fortis Investments, Bekaert, and the very tasty Bordeaux Wines.

Over the past three decades, this allowed his teams to influence the experience of half a billion customers and +1 million stakeholders worldwide. Along the way, creating hundreds of millions in value and countless smiles.

Today, Alain leverages his know-how, and scars, to help senior leaders transform their business and experience for deeper and more future-proof customer relations.

Instead of using complex tools and methodologies, he does this by returning to the essence of customer and client-centric leadership: clarity, empathy, commitment, and a little flair.

Rhea Wessel

Writer and Educator, Institute for Thought Leadership

Rhea Wessel is founder and head of The Institute for Thought Leadership. A former finance and tech journalist, she is now focused on helping individuals and companies identify their thought leadership niche, articulate story ideas around that niche and write better articles.

As a journalist, she wrote thousands of stories for magazines and newspapers, including the Wall Street Journal, The New York Times and CFA Magazine.

More recently in her work for companies, Rhea has written and edited thousands more stories about more than 30 industries. Her book, Write Like a Thought Leader, was published in 2022.

 Rhea is currently serving as an Entrepreneur in Residence for Harvard Alumni Entrepreneurs (HAE). 

 Her writing incubator programs based on her work with Harvard alumni help companies cultivate a culture of thought leadership from the ground up by enabling their experts to articulate their best ideas.

David Bennett

Director Of Information Technology, Birkett Long

David Bennett is a hugely experienced and successful IT professional with over 30 years of experience in a wide range of senior management and consulting roles.  David has a unique background, having worked in large, medium, and small professional service firms. David joined Linklaters in 1993 where he had an extremely successful seventeen years.  During his time at Linklaters, David led the firm’s IT strategy and development functions delivering several significant and challenging initiatives. David became the firm-wide IT director at Thomson Snell & Passmore in 2010 where he successfully developed and implemented the strategy for the legal industry’s first ‘total’ cloud services solution.  David is currently Director Of Information Technology at Birkett Long where he was responsible for defining and implementing the firm’s IT Strategy, and firm-wide projects including the deployment of a new firmwide CRM, eMarketing, and Websites.

Kate Cooper

Director of Finance, Institute of Directors (IoD)

Kate is a Fellow Chartered Accountant and Director of Finance at the Institute of Directors. Having trained at Deloitte, she has developed her career across multiple industries including Retail, Telecoms and Energy.  More recently, Kate has led finance functions in SMEs with experience including restructuring of teams and systems transformation.

PM Forum Annual Conference 2023