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We are excited to invite you all to the 28th Annual PM Conference on 28th September 2023, where we will gather to explore a vital topic that impacts all professional service firms. Join us for an engaging discussion on: “Are professional service firms truly listening to client needs?” 

We are honored to have the esteemed Francesca Lagerberg as the moderator for this enlightening session. Francesca Lagerberg is a renowned thought leader and driving force behind innovation and transformation in the accounting industry. Her expertise and passion make her the perfect guide to navigate this critical discussion. 

We have assembled a diverse panel of professional services clients from various industries, each with unique perspectives and experiences. Together, they will examine and debate a crucial question: “Does client listening through professional service firms really lead to better client experience?” 

This session promises to be thought-provoking, providing valuable insights and actionable takeaways for all attendees. Don’t miss out on this opportunity to gain a deeper understanding of client needs and enhance your firm’s client experience.